System Support Engineer

Software Development Poznan Poland

About The Role

We are looking for a proactive System Support Engineer who is excited to work with modern technology and make a real impact.

You will collaborate with our Development, Trading, Backoffice and Operations & Maintenance teams to support and enhance our in‑house developed NOC system, the core platform behind our operations.

If solving technical challenges, automating processes and boosting system reliability energise you, you’ll thrive in our collaborative, supportive and growth‑oriented environment.

Key Responsibilities

Collaborating with Development Team on system improvements, enhancements and bug fixes
Analysing, diagnosing and resolving issues reported by internal departments, covering both internal systems and field‑installed devices
Developing and maintaining scripts and tools to support system maintenance, monitoring and automation
Creating, updating and maintaining technical and operational documentation
Automating recurring operational tasks and contributing to the optimisation of technical processes
Working daily in Linux‑based environments
Evaluating operational data, preparing incident reports and tracking system performance
Supporting continuous improvement of internal workflows and overall system reliability

Qualifications and Experience

1+ year of experience in technical support or system operations
Strong hands‑on experience with Linux and command‑line tools
Confident use of terminal tools (SSH)
Solid SQL querying and database management skills
Experience working with multiple databases
Basic MongoDB and Kubernetes knowledge is a big advantage
Practical scripting skills – Python or Bash or Makefile
Strong documentation and communication abilities
Polish native speaker and communicative level of English
Analytical, proactive and well‑organised team player with strong problem‑solving skills

Our Offer

Salary starting from 9 900 PLN, depending on a candidate´s level of seniority
Full-time position based on a B2B contract with the possibility of an immediate start
An interesting job at a fast-growing global organisation in the promising fields of renewable energy, environmental remediation and clean water technology
Company culture built on trust and diversity

If you are interested in the position and fulfil the above requirements, we would love to hear from you.

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About Us

Photon Energy Group is a group of companies with a shared mission: making clean energy, clean water and clean environments accessible to everyone.

Photon Energy provides comprehensive solutions that support the generation of clean energy and the integration of renewables into the electrical grid. Photon Water offers water treatment and management solutions, and Photon Remediation deploys advanced technology to remove contamination from all environments.

A publicly traded company operating in over 15 countries across two continents, we combine a global outlook with localised expertise.

Since our founding in 2008, we have expanded to a team of more than 350 employees around the world. And we are committed to fostering a culture of shared values and sense of purpose as we continue to grow.