Senior IT Support Engineer

IT Prague Czech Republic

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Key Responsibilities

Providing advanced technical support and troubleshooting to end-users
Software implementation, including new company-wide ERP
Mentoring the IT support team
Installing, configuring, and maintaining hardware and software systems
Monitoring and managing IT infrastructure and network systems
Developing and maintaining technical documentation
Implementing and maintaining security protocols
Evaluating and recommending new hardware and software solutions
Participating in IT projects

Qualifications and Experience

Communicative English (B2+)
Knowledge of one or more of the following languages is an advantage: Czech, Polish, Slovak, Hungarian or Romanian
Expert knowledge of MS Office and MS Windows operating systems (desktop and server)
General knowledge of current technologies, willingness to learn new technologies
Independence, diligence, responsibility, systematicity
Strong analytical and problem-solving skills
Excellent communication and organisational skills, ability to work in a team
Self-motivated and needs little direct supervision

Our Offer

An interesting job at a fast-growing global organisation in the promising fields of renewable energy, environmental remediation and clean water technology
Company culture built on trust and diversity
Remuneration reflective of individual experience and skills
Indefinite full-time employment contract
Flexible working hours and occasional home office with manager´s approval
Teambuilding and corporate events
Support for ongoing professional growth through tailored training sessions, courses, and more
25 days of vacation, 3 sick days, 1 CSR day (a working day dedicated to a non-profit organisation aligned with the Group´s mission and values)
Meal allowance lump sum
Multisport card allowance
Laptop and mobile phone
Participation in an Employee Share Purchase Program after the first year of employment (company shares to a personal brokerage account as a bonus to your monthly salary)

If you are interested in the position and fulfil the above requirements, we would love to hear from you.

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About Us

Photon Energy Group is a group of companies with a shared mission: making clean energy, clean water and clean environments accessible to everyone. Photon Energy and Lerta provide comprehensive renewable energy solutions, including solar power and energy flexibility. Photon Water offers water treatment and management solutions, and our remediation technology removes contaminants from water and soil.

A publicly traded company operating in over 15 countries across two continents, we combine a global outlook with localised expertise.

Since our founding in 2008, we’ve expanded to a team of more than 400 employees around the world. And we’re committed to fostering a culture of shared values and sense of purpose as we continue to grow.

Senior IT Support Engineer

Key Responsibilities

Qualifications and Experience

Our Offer

About Us

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